Sindbad~EG File Manager
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<h1 id="malware-and-false-positive-report-faq"><a class="header" href="#malware-and-false-positive-report-faq">Malware and False Positive Report FAQ</a></h1>
<h2 id="how-long-does-it-take-for-a-signature-change-after-submitting-new-malware-or-submitting-a-false-positive-report"><a class="header" href="#how-long-does-it-take-for-a-signature-change-after-submitting-new-malware-or-submitting-a-false-positive-report">How long does it take for a signature change after submitting new malware or submitting a false positive report?</a></h2>
<p>In most cases, it takes at least 48 hours from initial submission before any change will be published in the official ClamAV signature databases.</p>
<h2 id="who-analyzes-malware-and-false-positive-file-uploads"><a class="header" href="#who-analyzes-malware-and-false-positive-file-uploads">Who analyzes malware and false positive file uploads?</a></h2>
<p>Given the volume of submissions, the vast majority of files are handled by automation.</p>
<h2 id="who-has-access-to-the-uploaded-files"><a class="header" href="#who-has-access-to-the-uploaded-files">Who has access to the uploaded files?</a></h2>
<p>Access is limited to engineers and analysts within the Cisco Talos organization.</p>
<h2 id="are-malware-or-false-positive-file-uploads-shared-with-other-companies"><a class="header" href="#are-malware-or-false-positive-file-uploads-shared-with-other-companies">Are malware or false positive file uploads shared with other companies?</a></h2>
<p>No. Files that are submitted through the <a href="https://www.clamav.net/reports/malware">Malware web form</a>, <a href="https://www.clamav.net/reports/fp">False Positive web form</a>, or using the <code>clamsubmit</code> tool, are not shared outside of Cisco.</p>
<p>However, sample sharing is fair game if we have already received the same file from a different source (VirusTotal, various feeds, etc.).</p>
<h2 id="are-the-files-deleted-after-the-analysis"><a class="header" href="#are-the-files-deleted-after-the-analysis">Are the files deleted after the analysis?</a></h2>
<p>No. Uploaded files are kept indefinitely.</p>
<h2 id="is-the-file-accessible-using-a-public-url-at-any-point-in-this-process"><a class="header" href="#is-the-file-accessible-using-a-public-url-at-any-point-in-this-process">Is the file accessible using a public URL at any point in this process?</a></h2>
<p>No. Uploaded files are not accessible using a public URL. They are processed internally and kept internal to Cisco Talos.</p>
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Sindbad File Manager Version 1.0, Coded By Sindbad EG ~ The Terrorists